What methods may I use to pay my account ? We accept personal or business cheques, money orders and direct deposits into our Redan Hosting account. 2Checkout.com, Inc. is an authorized retailer of Redan Hosting packages They accept any of the credit cards shown above.

Save 10% of your Web Hosting costs

If you pay your account with any of the above methods - except credit cards - we will pass on to you the savings we make, and reduce the cost of your Web Hosting package by 10%.

How are non credit card clients billed by Ozhosted.com?

We email invoices out on the 1st of each month. If you signed up on the 2nd week of the month for Plan OZ250 @ $20/mth, we will invoice you $20 + $10 [2 weeks pro-rata] on the 1st of the following month, for a total of $30. If you sign up for an account in the third week of the month, then we will invoice you [at the 1st of the next month] next month's payment + 1 week of last month's payment. If you sign up in the 1st week of the month, we will invoice you [at the 1st of the next month] next month's payment + 3 weeks of last month's payment.

You then have 14 days to pay the invoice by cheque, money order or direct deposit.

How do I pay my Ozhosted.com bill?

Simply mail us a cheque or money order to -

Ozhosted.com, P.O Box 254, Salisbury South, SA, 5106

You may also make direct deposits into the Ozhosted.com bank account

Name:	Redan Hosting
Bank:	Westpac
BSB:	035212
Account number:	132937

If you make a direct deposit, please send us that receipt through our Support Page.

How can I upgrade or downgrade my account?

If you are currently on PLAN OZ250 and you would like to upgrade your account to Plan OZ500, then place a request to upgrade through the Support Page. We will then upgrade your account to Plan OZ500. You will be billed the Plan OZ500 amount when the invoices are emailed out at the 1st of the month.

What happens if I don't pay the invoice?

If we do not receive payment for your invoice within 14 days, your account will be suspended. If you are experiencing difficulties in paying, then let us know and we will work with you, without suspending your account. We will send you a reminder invoice if we do not receive payment within the 14 day period. We will inform you with this reminder that your account has been suspended pending payment.

How can I cancel my account?

Submit that request through the Support Page and request that your account be cancelled. We will need your account username and password, as verification of your cancellation request. Please supply that information in your Cancellation request.